Our claims professionals have the experience to assist brokers and insureds throughout the life of a claim.
Regardless of whether the policy is duty to defend or reimbursement, the specialized expertise of our claims team is put to work. When legal counsel is necessary to defend a particular claim, our teams understand that selecting the right defense lawyer with the right expertise can be the key to a successful resolution.
Our claims handlers use their industry knowledge in making this selection - a process that is clearly not "one size fits all." We have developed working relationships with law firms of all different sizes from all over the country that are equipped with both the experience and talent to vigorously defend our insureds. In cases when the insured has the right to select counsel, our team members are ready and able to assist in the selection process. Collaboration and fairness are key components in everything we do. Our seasoned staff works with our insureds and defense counsel to analyze the merits of the allegations and develop strategies to approach each claim. Our specialized expertise is an added value to our collaborative approach, which we believe is paramount to the successful resolution of any claim.